Do you deliver to Al Khor
Currently, we deliver across Doha and nearby areas, including Al Wakra. If you’re based in Al Khor or another region, […]
FAQs
I am trying to pay with my debit card but it isn’t working
Payments on our website can only be made using a credit card. This is the easiest and most secure option,
What happens if I missed by delivery day?
In this scenario, please contact us and we will arrange the driver to come at the next available day.
I need more books than what’s on offer. What do I do?
You you can select a custom plan and we will give you a competitive price to match
Can I change my subscription plan
Yes, send us an email at contact@ruqi.org and we will arrange this accordingly.
What happens if I damage my box
We hope that customers take care of the box. However, if a damaged box needs to be replaced then the
Do I need to pay for the box?
No, the first box you receive is free. You will use the box for the duration of the subscription and
What is the longest time I can keep a single book
The maximum time you can keep a book is 2 months as long as you are first to reserve the
What happens if multiple people try to reserve the same book
If there are multiple people trying to reserve the same book with limited copies then the patron who reserved it
Can I keep a book for longer than my allocated time?
Yes. You will need to reserve the book on the online platform libib. However, the maximum time you can keep
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